Terms & Condition

Personal Information: Aj -Limousine does not sell, rent or disseminate your personal and financial information to any outside third parties.

We use the information supplied to provide requested services and collect payment for services rendered in accordance with our rates, terms and policies. Online Reservations:

Reservations made online are not guaranteed until you have received a Reservation Number by Email or Fax or Phone from Our Customer service representative. Online reservations may be submitted up to 8 hours prior to your requested pick-up time. To request a reservation with less than 8 hours advance notice, please call our offices direct at 1-800-417-4191 and speak to one of our reservation specialists. A valid credit card is required when booking a reservation.

Please note: Aj Limousine is not responsible for service delayed or not rendered due to mother nature or to circumstances beyond our control, including but not limited to weather, road conditions, breakdowns due to weather, traffic congestion, road closures, accidents, flight delays, weather delays, road closures, etc.

In case of mechanical difficulties or extreme weather hazard, either a replacement vehicle or full refund will be offered. While we make every effort to meet our obligations, including free upgrade to all-wheel drive vehicles in extreme weather conditions, we do not needlessly jeopardize the safety of our passengers or personnel.

Each of our drivers is carefully selected and properly trained, and furthermore, the City of Houston, going though methodical screening by the Houston Police Department and by the FBI, Licenses each one.

Smoking and Drinking Policy

All of our vehicles are maintained to the highest standard of cleanliness and safety. We do not allow smoking, drinking, alcohol, fighting, drugs or weapons in our vehicles. If a client or their guests engage in any listed prohibited activity, we reserve the right to terminate the trip immediately .and all monies paid will be forfeited, as liquidate, damage to AJ Limousine and it will be $150 minimum penalty for all cleanup, repair, missing or replacement caused by you or your guest.

Billing Policy

  • All rides are billed to the customer’s credit card or corporate account numbers. All published rates are subject to change without notice.
  • All rates are calculated in the local currency and billed in U.S. dollars at the prevailing exchange rate.

Cancellation and No Show  Fees

  • Cancellation at least 4 days prior to your scheduled pick up no charge (for Galveston Trips only). For local trip before 24hrs to your scheduled pick up no charge. A ‘no show’ fee equal to the base fare price of the trip plus 15% gratuity plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location.
  • To avoid a ‘no show’ fee call 1-800-417-4191 if you cannot locate your vehicle.

City to City Fares

  • Round trips include up to four hours of wait time and must be completed within
    the same calendar day.
  • Wait time over four hours will be charged at the prevailing aj-Limousine hourly rate.

Others

  • Aj-Limousine shall not be liable for circumstances beyond its control including but not limited to weather, road conditions and breakdowns.
  • Aj-Limousine assumes no responsibility for lost or damaged baggage, personal belongings, or any items left in the vehicle.

Aj LIMOUSINE RESERVES THE RIGHT TO CHANGE ITS TERMS AND CONDITIONS AT ANY TIME WITHOUT GIVING PRIOR NOTICE. ANY TERMS AND CONDITIONS NOT INCLUDED ON THIS PAGE ARE SUBJECT TO THE SOLE DISCRETION OF AJ  LIMOUSINE.

NO UNAUTHORIZED USE OF THIS SITE OR ITS CONTENT IS ALLOWED WITHOUT WRITTEN CONSENT FROM AJ LIMOUSINE